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  Customer Service Policy


 

 

At G & G Recruitment Solutions we pride ourselves in offering a first class service coupled with excellent customer service. We base our customer service on 3 core values: -

  • Honesty
  • Contact
  • Delivery

Honesty: 

All our consultants are advised that they must at all times be honest and open with Clients and Candidates alike. This will aid G & G Recruitment Solutions in building long term business relationships with both Clients and Candidates.

Contact:

G & G Recruitment consultants are trained to maintain constant contact with both client’s and candidate’s through out the recruitment process. This includes from taking the Job Specification to maintaining contact after a placement has been made with both the Client and the Candidate to ensure that any issues are ironed out before they cause a problem and to offer that added customer service which will differentiate G & G Recruitment from the rest. 

Delivery:

G & G Recruitment’s consultants are advised to follow through on everything they say. If they say they will call a Candidate or Client at a particular time, they must ensure that they do. This builds a strong business relationship between client, candidate and G & G Recruitment as all parties know that they will be contacted or receive the service that was promised.

If you have any questions or thoughts regarding our service please do contact us.

 

 
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